Last Friday night at the Westpac Tauranga Business Awards 2020, the Bake Shack won the Continuous Improvement / Lean award. This inaugural Continuous Improvement/Lean award was sponsored by Productivity People together with Ballance Agri-Nutrients. It has been established to recognise organisations that have created a culture with an ongoing focus to improve products, services, customer experience and processes.
Marty Mayston from the Bake Shack was thrilled to receive this award and mentioned in his acceptance speech that any organisation that makes and moves between 10,000 and 15,000 pies needs to have an engaged team and well-developed processes. A proud Marty is pictured centre with Daryl Richardson from Ballance (left) and Productivity People Managing Director Geerten Lengkeek (right).
Geerten, who was also a specialist judge for the Continuous Improvement/Lean Award on the panel, was very impressed with the rigour displayed by the Bake Shack team, and their unrelenting focus on improving customer outcomes.
A Continuous Improvement/Lean focus within your company, will lift your performance, increase quality, improve customer experience, and reduce operational cost. All of which will have a major impact on your bottom line.
Back to the Bake Shack and their products: as per their radio advertisement “Who ate all the pies?”, I have sampled their pies and sandwiches and highly recommend them!