Two man and one woman holding each other's shoulders
Adrian retires, but is still here
February 20, 2024
a 4 rower boat on water
How to Transition from Entrepreneur to People Leader
February 29, 2024
Two man and one woman holding each other's shoulders
Adrian retires, but is still here
February 20, 2024
a 4 rower boat on water
How to Transition from Entrepreneur to People Leader
February 29, 2024
Show all

Get to Know our Consultants – Amanda Green

Amanda green sitting at her desk

Boosting Productivity in Taranaki

Amanda Green has 18 years of experience improving business operations in the oil, gas, and heavy industry in New Zealand. She is our newest consultant, and on the ground in the Taranaki/New Plymouth region. In this article, we chat with Amanda to understand what specific challenges the Taranaki region faces, how these can be addressed with improved productivity processes, and why she became a consultant at Productivity People.

Taranaki Specific Productivity Needs

Everyone knows there is oil, gas, and dairy in Taranaki, but there are also a lot of support services such as accounting firms, project management firms, engineering design, manufacturing, and consulting firms. Amanda says that there are so many businesses in Taranaki that could benefit from improved productivity practices because many of them started as one-man bands and grew rapidly in size.

“Many of our engineering firms started very, very small and got bigger rapidly. They get these large contracts, and they throw all their resources at it to get the job done, but they don’t necessarily think about the best way to get the job done. When businesses get bigger, they’re so focused on serving the market, they don’t necessarily spend much time focusing on how to improve their processes.”

Amanda doesn’t believe there are any unique productivity requirements specific to the region, however, she does believe that businesses in Taranaki need to adapt.

“I don’t think any business can ever say we’re good enough. No, we can’t improve anymore. No, we don’t want to make any more money. No, we don’t want to be any more effective.” She adds, “If you’re a business owner, you should be asking yourself ‘Are we there yet?’ and ‘Is this the best we can be?’ I’d be very surprised if anyone thought they were as good as they can be.”

She cites the Ballance Agri-nutrients case study as a great example of a business that had existing quality systems but understood the need to continuously improve.

She says things are changing in the region. However, it’s crucial for businesses to reassess how they do things, as costs skyrocket and they transition towards greener, more sustainable energy solutions, in response to climate change.

Joining Productivity People 

Amanda’s decision to join Productivity People was influenced by her positive experience collaborating with our team whilst working at the Port in Taranaki. She’s seen our approach, she helped implement it at the Port, and she knows it works. When her contract at the Port finished, joining Productivity People was a natural progression for Amanda Green.

She has held diverse roles throughout her career including process and systems improvement, data analysis, project management, and planning. Her experience helps her to quickly understand complex operational environments and identify opportunities for improvement.

Amanda holds a Bachelor of Business (Management) from Massey University and a Certificate in Quality Assurance from NZOQ. She is an experienced change management practitioner and supports companies to achieve operational excellence using the Lean methodology.

Methods that Work

When asked about what she likes about the Productivity Programme, she says she sees significant benefits in starting with Process & Value Stream Mapping and then implementing a Daily Management System, but as a whole, the Productivity Programme is “really slick.”

“Value stream mapping is good because businesses can be very siloed. Departments can see their little bit, and they think that their little bit works well. What they don’t see is how their little bit affects the next part of the process, or that they could save an hour or two by automating parts of a process.” “Process Mapping helps businesses better understand their internal processes and systems.”

She also feels the Daily Management System (DMS) is really useful. “It’s early on in the programme and is really achievable, it makes a big difference quickly.” As part of our work with Port Taranaki, Amanda Green acted as an in-house resource to help operationalise and implement the Productivity Programme. “For the teams that operationalised the method at the Port, the DMS was a useful tool that allowed us to easily identify opportunities for improvement. We looked at what we did the day before and whether we met our targets. If we didn’t, why didn’t we? The DMS helps you identify whatever stopped you from meeting your target and ensures that action is taken to leverage that opportunity.”

 

The Value and Waste Assessment and Daily Management System are processes available as part of the Productivity Programme. The Productivity Programme is an integrated approach using proven methodologies ofContinuous Improvement,Kaizen,  Toyota Production System, andLeanin the New Zealand business environment. This programme will help your company lift performance, increase quality, and reduce operational costs. All of these improve customer experience and business performance. Do you want to know more? Get in touch.